Vortex performs again. They required a signature on the fedex return and fedex comes at 11am when no one is home. I called fedex and asked if they could return at 3-m when someone will be home or leave with a neighbor and was told fedex drivers are contractors and make their own hours and that route is done with my area early and cannot return. I said well what happens when they keep showing up at 11am and no one is home. they said it will be sent back to vortex or i could drive an hour one way to the warehouse and hope it was there and they could find it but i had between 7pm and 8pm to do it or call vortex and request they remove the signature or send to another address.
I called vortex and they were awesome! he said well we would rather not take the signature off but we can leave with a neighbor, deliver to your work or a relatives house. I said please have it shipped to a relatives house. I asked how long did they think this process would be and he said he would hang up with me and call FedEx right away for the change. ..
Not only did they overnight ship the scope after repair they are helping me out again. Very nice people to talk to also.
This is by far the best company i have ever dealt with.
I called vortex and they were awesome! he said well we would rather not take the signature off but we can leave with a neighbor, deliver to your work or a relatives house. I said please have it shipped to a relatives house. I asked how long did they think this process would be and he said he would hang up with me and call FedEx right away for the change. ..
Not only did they overnight ship the scope after repair they are helping me out again. Very nice people to talk to also.
This is by far the best company i have ever dealt with.