stormspotter
Member
I mailed a Browning B92 to Alabama last month, had it in a padded gun case inside a mailer that a local dealer had received a firearm in and packing around the padded case, and it arrived with the stock broken in two behind the lever/tang. Receiving dealer said it didn't look like the lever/tang was bent or damaged.
Gun was insured, but their insurance carrier denied the claim because of "improper packing". When it was put in their system, the UPS employee at their receiving/distribution office, looked the box over, charged me the shipping and insurance rate and sent it on it's way.
I have disputed the insurance carrier's denial twice already, but keep getting the same answer. My calls to the UPS 800 number have only gotten promises to have someone call me back, but they never do.
I have asked the receiving dealer to return my gun and don't know if I have to start with my local office or go higher up the food chain. I told the local manager that a broken stock does not happen during normal handling it was strange that it was packed well enough for their own employee to accept it, with no questions asked. I did inform her that it was a rifle.
Local manager said he would contact his district manager and have him give me a call. Time will tell.
Gun was insured, but their insurance carrier denied the claim because of "improper packing". When it was put in their system, the UPS employee at their receiving/distribution office, looked the box over, charged me the shipping and insurance rate and sent it on it's way.
I have disputed the insurance carrier's denial twice already, but keep getting the same answer. My calls to the UPS 800 number have only gotten promises to have someone call me back, but they never do.
I have asked the receiving dealer to return my gun and don't know if I have to start with my local office or go higher up the food chain. I told the local manager that a broken stock does not happen during normal handling it was strange that it was packed well enough for their own employee to accept it, with no questions asked. I did inform her that it was a rifle.
Local manager said he would contact his district manager and have him give me a call. Time will tell.