Bayourambler
Member
I emailed Remington last November about my unhappy 1.5” to 2” groups with the 300 wm sendero I bought last year. In my initial email to Remington I described how I tryed a couple of premium factory loads and 15 plus handloads , the best results I could achieve was around 1.5” group at 100 yds. They quickly emailed me back and said “ this is not the accuracy typical of our sendero line”. Please send it to our support facility in Tulsa Ok. for corrective measures. I looked at the return info and it clearly stated that I would have to pay shipping to repair facility and they would fix it and return it to me at no charge. 2 months after I shipped it , I finally received an email from Remington saying I needed to contact the repair facility . I called them and they notified me that the gun would not be covered under warranty because I had shot handloads in it and voided the warranty!!! The guy I talked to at the gun shop said “ for 140 bucks he could grab a box of bullets and shoot my rifle and see what it does”. I called Remington and asked him why I was not told my warranty was voided when I sent the initial email to them?!! I would have NEVER sent it there!!! The person I talked to was very unhelpful And really didn’t care about my frustration .Now they have my gun and want $35 to send it back to me. I can’t believe how poorly I have been treated after buying one of the most expensive guns that Remington offers!! The main reason is their lack of caring enough to inform me that it was void for the get go!!! I would have licked my wounds and brought it to someone local to see what’s up with it. It’s no wonder they are going bankrupt. Treating customers like <removed> will catch up one day. I hope they close!!
Last edited by a moderator: