New Sig P365 Failure

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Yea, glad I bought mine as well. Beta Tester? Maybe, who cares. I bought a three digit serial number EMP and it had issues. SA shipped it on their dime and fixed it. I has been a great little gun. Gave it to my younger son about a year ago.

So, I took a chance, and so far so good. Love it, glad I bought it. :)
 
I've had several guns found their way back to the factory for various reasons. I think I have one with a factory recall as I write this. It happens.

Hoping your new sig has a speedy recovery.
 
I called Sig today. Very pleasant conversation with the customer service rep. They require the pistol be returned for service, since they dont have retail spare parts to ship out. Unfortunately, they have approx a 3 week turn around time for a 30 second spring installation... At least they provided a prepaid Fedex label...:scrutiny::uhoh::oops:

Still wish they would just send me a spring and pin.:barf:
 
Well, I can understand them wanting to do the work, as frustrating as that is.

I lost a striker spring for my XD .40 a few years ago and SA made me send it in.
 
Around 1995 to 1997, I had a Sig P239 .40 that essentially imploded within the first 20 rounds of factory ammo.

Sig told me three weeks and it came in 7 working days with a new Sig Ball Cap.

Essentially the slide stop mechanism was wrecked and some other small parts failed.
 
As a first run model, I am guessing they would want every failure sent back to the factory for scrutiny. Yes, just a little spring, but are there more of these with the same problem? If so, they would have to find out exactly where the problem on the assembly line that is causing the failure to ensure perfection down the road. As a first run gun, there are going to have to be many tweaks to iron out. What gets me the most is how anyone thought perfection was going to take place in a first run model. I did not need a Chrystal ball to see issues coming down the pike. One year down the road and I would bet the same problem would not exist. Two years down the road and other issues non existent.
I do not recall so much hype in a new model. At my LGS I watched with great amusement, the clerks talking about the gun and signing people up to get in line to get one. And the more talk the more the fire started to blaze, the internet gun review boys were having melt downs to be the first one to review. And the more reviews the more hype. Yes, this has been so entertaining to watch. Now even more amusement is when "reality" starts to settle in. And by God just wait when the gun has a issue. Lol, man here we go. Fasten your seat belts, put on your helmet, take cover in the nearest fox hole because the bashers have been sitting on the side lines just waiting to get in the game. They are going to go after Sig, Sig's mother, Sig's sister. All is fair game. Sig will have to hold back the lynch Mob that is at the Sheriffs front door while the Sig sits in a jail cell waiting for the trial.

There are two types of buyers of new Models of firearms. One is the experienced gun owner that just loves new guns, but understands that there may be issues and ready to accept them. And then the other guy, who actually believes that the Gods and Saints have just blessed these new guns to perform like perfect love. They want to propose marriage, before the first date.

Did a spring fail to be placed on a gun where over a hundred thousand have been put into circulation? And so quickly? Yep, it happened.
 
Jeb Stuart said:
As a first run model, I am guessing they would want every failure sent back to the factory for scrutiny. Yes, just a little spring, but are there more of these with the same problem? If so, they would have to find out exactly where the problem on the assembly line that is causing the failure to ensure perfection down the road. As a first run gun, there are going to have to be many tweaks to iron out. What gets me the most is how anyone thought perfection was going to take place in a first run model. I did not need a Chrystal ball to see issues coming down the pike. One year down the road and I would bet the same problem would not exist. Two years down the road and other issues non existent.
I do not recall so much hype in a new model. At my LGS I watched with great amusement, the clerks talking about the gun and signing people up to get in line to get one. And the more talk the more the fire started to blaze, the internet gun review boys were having melt downs to be the first one to review. And the more reviews the more hype. Yes, this has been so entertaining to watch. Now even more amusement is when "reality" starts to settle in. And by God just wait when the gun has a issue. Lol, man here we go. Fasten your seat belts, put on your helmet, take cover in the nearest fox hole because the bashers have been sitting on the side lines just waiting to get in the game. They are going to go after Sig, Sig's mother, Sig's sister. All is fair game. Sig will have to hold back the lynch Mob that is at the Sheriffs front door while the Sig sits in a jail cell waiting for the trial.

There are two types of buyers of new Models of firearms. One is the experienced gun owner that just loves new guns, but understands that there may be issues and ready to accept them. And then the other guy, who actually believes that the Gods and Saints have just blessed these new guns to perform like perfect love. They want to propose marriage, before the first date.

Did a spring fail to be placed on a gun where over a hundred thousand have been put into circulation? And so quickly? Yep, it happened.
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I'm certainly no Sig fan boy, quite the opposite. I figured I'd give Sig a chance to impress me after more than a few less than inspiring new releases. I've been telling my customers (I'm an FFL) to wait on the 365, until they iron out the kinks. I didnt take my own advice. I fully knew when purchasing that there would be a good chance of requiring a return for some sort of malfunction issue. I did not however expect a brand new handgun, from a "premium" manufacturer to be simply MISSING a critical component. The only other new handgun I've had come in missing anything was a Gen 5 Glock 17 that was completely missing its front sight, which I returned to the distributor. I sell a lot of $149 Hi-Points and none of them have ever come in with missing pieces...
 
Jackal said:
I'm certainly no Sig fan boy, quite the opposite. I figured I'd give Sig a chance to impress me after more than a few less than inspiring new releases. I've been telling my customers (I'm an FFL) to wait on the 365, until they iron out the kinks. I didnt take my own advice. I fully knew when purchasing that there would be a good chance of requiring a return for some sort of malfunction issue. I did not however expect a brand new handgun, from a "premium" manufacturer to be simply MISSING a critical component. The only other new handgun I've had come in missing anything was a Gen 5 Glock 17 that was completely missing its front sight, which I returned to the distributor. I sell a lot of $149 Hi-Points and none of them have ever come in with missing pieces...
Click to expand...

Are you talking about new model Hi Points that are first run?
 
Blue Feather said:
Very sad to hear. Sig was the pinnacle of quality in the late 1980’s and 1990’s. I made a mistake selling my West German P220 .45 ACP. Hoping for a speedy and full resolution.

I view HK in the same light as the old Pre-New Hampshire Sig now. Expensive but worth it.
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I dunno, my NH P229 with a SRT has proven to be the equal to my w. German 220, 225 and older 245.
 
Always interesting to me that people want a gun for under $500 assembled by skilled craftsmen....
 
Walkalong said:
Well, I can understand them wanting to do the work, as frustrating as that is.

I lost a striker spring for my XD .40 a few years ago and SA made me send it in.
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So SA and SIG do not sell spare parts? I do not own any of either, but this is a little troubling to me.
 
Jackal said:
I was informed that they do not, at this point in production, have parts available.
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Troubling. I would not buy a gun I couldn't buy spare parts for off the shelf.

I hope this is not a growing trend among manufacturers.
 
RPZ said:
SA is still cranking out XD 40s at such a rate that they can't supply spare parts??
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Springfield is a little .... special... Just look at the Saint ... A basic carbine for $850 about 10 years late to the party . Also, look at the Saint pistol. Its the best $500 AR pistol you can buy for $900. You cant buy Springfield branded replacement parts for either of them.
 
Blue Feather said:
Very sad to hear. Sig was the pinnacle of quality in the late 1980’s and 1990’s. I made a mistake selling my West German P220 .45 ACP. Hoping for a speedy and full resolution.

I view HK in the same light as the old Pre-New Hampshire Sig now. Expensive but worth it.
Click to expand...

I don't blame you. My German made P220 is a fantastic, solidly-built sidearm. No shortcuts, and better than any SIG currently made:

sigp220.jpg
 
RPZ said:
Troubling. I would not buy a gun I couldn't buy spare parts for off the shelf.

I hope this is not a growing trend among manufacturers.
Click to expand...
Ehhh, its been that way in the car biz for years. We generally won't sell anything but collision repair parts for new models to the public for a year or two into production- sometimes even then it is like pulling teeth to get them to release things like glass and suspension parts.

In one extreme case, there were no fuses available for one of our most popular cars for almost 6 months after they went on sale- they used a new variation of micro-ATC which was (then) model specific.

The manufacturer wants to make sure it has sufficient stock for warranty repairs and recalls. Even now, my brand has a dozen new long blocks sitting on the dock in California, but I couldn't get them to sell one to a customer of mine who was in a crash- he got very lucky and we were able to locate a low-mileage junkyard motor.

It's the same story for new guns. Plus, they don't want the liability of giving you a part and trusting you to install it correctly. If the gun comes apart later and injures someone, who would be to say if it was their fault or yours?
 
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