1. "They shipped it to the closest FFL dealer to my residence".
Why on earth did they do that?
It's YOUR responsibility to find a dealer willing to receive your firearm. Letting the seller pick one means you might be paying an exorbitant transfer fee and negating the bargain price on that gun.
2. Did you contact the dealer prior to purchasing the firearm? If not why not? That's an opportunity to find out some pretty important information like fees, hours of operation, when to expect your transfer to be ready and if he even accepts transfers. Heck, he may be on vacation, sick, or like many FFL's holds another job.
3. He runs a business. He won't earn a nickel until you pay him for the transfer. Thats his motivation to contact you.
4. How does he contact you? Who knows. Not every online seller includes buyer information. I'm sitting on a used AR that arrived yesterday from a pawn shop I've never heard of. No buyer info inside. I've searched every email received and sent for the last two months and no one has told me they have this brand inbound.......that's annoying.
5. ATF regulation require the dealer to record the aquisition into his bound book no later than close of business the next day. That doesn't mean he has to call you five minutes after UPS sends you tracking info or delivery confirmation.
6. Tracking info..........no dealer really needs you to give him tracking info. I know the package has arrived when I'm holding it in my hands. Just because tracking shows as "delivered" doesn't mean it's actually delivered, it just means the driver entered that info into his scanner......he can do that while parked and eating lunch. Even if tracking shows who signed for the package Tom? Yes. When a USPS/UPS/FedEx drop deliveries, the receiver signs ONCE for all packages. It then shows twenty packages as "delivered"......but the driver only dropped off nineteen boxes. At the end of his route or even the next day, he finds that orphan in his truck and brings it back. This happens regularly, especially in December.
7. If you haven't done so, call that dealer, introduce yourself, tell him what is inbound.